I have to provide another review that exhibits the standard of integrity & excellence Service Care, Inc. has to offer. I have had a few issues with my dryer & a technician came to my home to further evaluate the underlying issue. Once the visit was completed, I was charged a bit more than expected. The owner immediately returned my message where I detailed how I felt the additional charge was not warranted given the circumstances. In addition to the prompt response to my complaint, the owner offered a refund. He went above & beyond to offer a refund on another service for my washer. I had expressed my concern about this issue, but was not seeking a refund for that service. This is an excellent company with a high level of competency, professionalism & empathy. I truly appreciate all they have done & my dryer is working! I highly recommend them & I will continue to use them if I have any issues they can address. Great company!