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Whirlpool French Door Refrigerator Not Dispensing Ice? This Could Be Why…

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Nothing is worse than opening your freezer on a hot day and finding your Whirlpool French door refrigerator not dispensing ice. We’ve come to rely on our refrigerator ice maker, so it’s frustrating when we see our ice maker not working.

Before you call in the professionals, there are several common reasons you can check yourself to see why your Whirlpool ice maker not making ice.

Whirlpool French Door Refrigerator Not Dispensing Ice – Top 4 Reasons

There are many reasons why an ice maker won’t work. It’s hard to know where to start, but we made this guide of ice maker troubleshooting tips to help you find the answer:

Ice Crusher Blades Jammed

What it Does: A common cause for a Whirlpool ice maker not working is jammed ice crusher blades. If your refrigerator has a crushed ice option, then its dispenser system will have these blades.

How to Fix it: Check the blades to see if they are jammed with ice. If so, pour warm water over them until the ice melts. However, if the blades are damaged or broken, they will need replacement.

Ice Maker Auger Motor Burned Out

What it Does: If you find your ice maker making ice but not dumping, check the auger motor. This part is responsible for pushing ice through the system and into the ice bucket.

How to Fix it: Check to see if your Whirlpool ice dispenser auger won’t turn. If it moves freely, the motor may not be functioning correctly. Use a multimeter to test the power supply to the auger. The auger motor needs to be replaced if it’s getting power but not working.

whirlpool french door refrigerator not dispensing ice

Ice Dispenser Switch Off or Defective

What it Does: Multiple switches send power to the ice dispenser. A failed switch leads to a Whirlpool ice maker is not working.

How to Fix it: Test each switch with a multimeter. If one doesn’t have continuity, replace the switch.

Dispenser Control Board Failure

What it Does: The dispenser control board manages most of the ice dispenser systems. If it fails, you’ll find your Whirlpool French door refrigerator ice maker not dispensing ice.

How to Fix it: Before determining a control board failure, check each ice dispenser component with a multimeter. A single part failure is more likely to happen. However, if the entire ice maker is not working, then the control board is likely the cause and will need replacement.

If you still have a Whirlpool French door refrigerator ice maker not dispensing ice, contact Service Care today for your ice maker repair.


Toxey McDavid

Owner, Service Care

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