Wednesday, January 08, 2014
Whirlpool shows off "kitchen of the future" at CES
Whirlpool is presenting their vision of the future with a special display of futuristic appliance features.
All the appliances "talk" to each other, and can be controlled by an app.
The stovetop has on onscreen display on the surface, where you can read recipies and check email right on the stove top.
Pretty neat, if any of it ever comes to the mainstream consumer market.
Saturday, November 23, 2013
Should you repair or replace your appliance? (Link)
I found an article on the blog for Antelope Valley Appliance Repair in California addressing this question, and I'm sharing it with you. (There's also some good articles about appliance maintenance).
I hope it helps you make the decision, but I personally think most appliances are worth repairing (whether you let us do it or fix it yourself and get your appliance repair parts from us).
Check it out!
Appliance lifespan and replacement costs
This blog post from Magic Appliance Repair in Wheeling, IL lists the average lifespan of an appliance and the average costs to replace them.
I'm assuming the average costs includes installation costs, but might not include your time (which is certainly worth a lot).
Check it out if you're on the fence about repair versus replacement.
Wednesday, November 20, 2013
The mysterious appliance repairman who fixed my dryer...
In the category of strange service stories:
We were contacted by a customer for dryer repair, who gave her house number at 734, in the 35206 zip code.
Our technician went to a house, on that street, with the number 734, and a sweet elderly lady let him in. He introduced himself, told her he was there to fix her dryer, and she showed him into the house to look at it.
She said “I don’t know what’s wrong with it” and he said “That’s okay, I’m sure I will figure it out.”
He tested the unit, and it appeared to be working fine. The temperature was hot, it was spinning and air was blowing.
But of course, some problems are intermittent, so he partially disassembled the unit and tested the major components. Everything seemed to be working fine.
Our technician told the customer the good news, and said that if her dryer has the problem again after he leaves we would happily apply the service fee to the repair costs.
This sweet lady said that she didn’t have any money, she wasn’t expecting to have to pay for service. Assuming that the person who called for service was this woman’s daughter, he called the phone number we had and asked for payment for service.
Then came the surprise… “You haven’t been to my house yet.”
After a little confusion, and confirming the house he went to was the same street and the number 734, he said he would do a little investigating and call her back.
A short ways down the street, he found *another* house with 734 on the same street, and rang the doorbell.
“You’ve got the wrong house,” they said. Hmmm.
A little bit further, he found a third, yes a *third* house with the same house number. Getting a little crazy, right?
Once again, it was the wrong house with 734 on it, on that same street.
Finally, after calling her, the customer came out in the middle of the street and waved her arms so that our technician could find her. Hooray!
When he got to her house, the number on it was 604… heck, that’s okay, we’re just glad we found the right house so that we can take care of her dryer. A little strange, but all in a day’s work, right?
But the funny part that keeps me laughing, is thinking about the nice elderly lady who will tell people about the mysterious appliance service man who came to her home, took her dryer apart, and left without any charge at all.
Ice machine repaired and refurbished.
Our in-shop appliance technician, Mike, was proud enough of the repair on this GE free-standing Ice Maker that he wanted me to post some photos online about it. (Who am I to say no?)
This was a GE Ice Maker, model ZDI15CXXH, that the customer brought to our store.
We replaced a circulation pump, thoroughly cleaned the unit, and tested it. Works great!
Good job, Mike!
Tuesday, November 12, 2013
Service Care now sells appliance parts. We’ve finally made the move to make our appliance part inventory available to those that want to fix it themselves. Yay!
It just makes sense.
I need to find all the places online where I wrote “we don’t sell parts” and edit that. Ugh.
Some people have a fix-it-yourself knack, and we’re going to make our appliance parts stock available to them.
So come on all you DIYers, we’re ready.
Saturday, April 20, 2013
Jenn-Air brand redesigned and relaunched
Jenn-Air is positioning itself as a made-in-America luxury line of appliances, and will debut at a new Manhattan showroom April 2013.
There’s also a planned iPhone app that lets designers and homeowners envision their products in their existing design.
Monday, February 04, 2013
LG Recalls Top-Loading Washing Machines Due to Risk of Injury
You should top using this model washing machine if you have one of the following models, until you consult with the link listed below to find out if your LG Top-Loading Washing Machine is in the serial number range of the affected models.
LG Models: WT5001CW, WT5101HW, WT5101HV
Kenmore Elite Models: 29002, 29272, 29278
Your model and serial can be found on the top back of your washing machine.
Click this link to find out if your model is affected, and what you should do to remedy the problem: http://1.usa.gov/WMB1vT
Thursday, November 15, 2012
Panasonic Appliance Sales Up
While electronics sales were down for the Osaka corporation, they experienced a slight uptick in appliance sales.
I'll be interested to see the future of Panasonic appliances.
I have yet to see one yet locally, have you?
Tuesday, May 22, 2012
Our belated condolences to the family of M. Ellaistine Johnson, deceased February 20, 2012
Recently, one of our new customers informed us that Southeastern Appliance Service was closed for business. This was quite a shock, as they had been a fixture in Birmingham for a long, long time.
Finding this hard to believe, we looked into it and discovered that the long-time owner of Southeastern Appliance, Ellaistine Johnson, had passed away back in February 2012. We spoke with a neighboring business who described the closing, and spoke fondly of Mrs. Johnson as a neighbor.
While we did not have the pleasure to know her personally, we continue to hear and read kind words about her from her very loyal customers who are looking for someone to take care of their appliance repair. Mrs. Johnson was not only the engine that kept Southeastern Appliance Service thriving for many years, her customers speak kindly of her as a friend. I wish I had known her.
If you would like to express your condolences, although as belatedly as ours, you can go to the following link and sign their guest book:
Thursday, April 12, 2012
Control4 and Sub-Zero/Wolf work together for appliance home automation
Smart appliances haven't really taken off yet, largely due to the extra costs, but they're getting there finally.
Control4 allows you to upgrade your existing Sub-Zero or Wolf products to work with their home automation software (as long as you bought the appliance in the past couple of years). Apparently it's a rather quick update from your certified Sub-Zero/Wolf technician and BAM! Home automation.
Why would you need this? Well, if you're into home automation, you already know why. You can control more stuff in your home, and your appliances will (in theory) tell you when they have a problem. This might come in real handy, don't you think?
Very cool stuff, Jetsons here we come......... eventually. I'm sure the Control4 product line will also be integrated into other appliances in the future (or might be now).
Tuesday, April 10, 2012
Panasonic has "Raise The Bar" tour of 2012 product line.
Panasonic has announced a seven-week tour of "major" cities in the United States and Canada to promote their 2012 line of new home appliances, home entertainment products, personal care products and digital imaging.
The U.S. tour will begin in Los Angeles and Boston, go through San Francisco and New York Grand Central Terminal, and will wrap up in Buford, Georgia.
Buford. Georgia. I don't know much about Buford, but I think it's awesome that the tour winds down to a quaint little southern town. Coast-to-Coast-to-Buford. Love it.
Tuesday, March 27, 2012
Hot Summer months lead to refrigeration failures
The expected Summer of 2012 looks like it's going to be toasty hot, and that means your refrigeration appliances and air cooling products will have to work harder, and that inevitably leads to a higher failure rate during those Summer months.
Now would be a good time to vacuum and clean the coils of your refrigerator, or pay a qualified service center (like Service Care) to do it for you. That will help the refrigerator or freezer work the most efficiently when it needs it.
If the worst happens and your refrigerator or freezer fails, give us a call and we'll come to the rescue.
"Professional Service by People who Care... that's Service Care." (That's our motto, and we're sticking to it!)
Monday, March 26, 2012
Panasonic will promote line of home appliances.
In the past, their kitchen appliances have been primarily small items like microwaves, bread makers, and rice cookers. Now, it appears that they will be expanding into the more traditional kitchen appliances like refrigerators, laundry equipment and other large household appliances.
According to the Wall Street Journal, as told by this Dealerscope article [click here], they are emphasizing their appliance line as TV sales struggle.
Tuesday, March 20, 2012
U.S. to impose duties on Samsung/LG/Electrolux refrigerator/freezers
Stemming originally from a complaint from Whirlpool Corp. to the U.S. International Trade Commission, these duties are a reaction to discounted appliances being brought in from Mexico and South Korea.
Samsung and LG contest the decision and the logic behind it.
Wednesday, March 07, 2012
LG to sponsor 2012 NCAA Final Four in New Orleans
Their sponsorship will include a challenge between two former basketball players that will somehow involve doing chores with LG household appliances... yep, chores. Might be pretty fun, or at least funny.
The proceeds from that challenge will be going to two charities mentioned in the article.
Read more about LG's sponsorship of the Final Four here: http://www.dealerscope.com/article/lg-plans-final-four-challenge
Friday, March 02, 2012
LG gets Energy Star award
LG named Energy Star Partner of the Year for 2012, for their efforts in producing products that are energy efficient.
Read more (although there's not much more to it): http://www.dealerscope.com/article/lg-gets-energy-star-award#
Wednesday, February 22, 2012
"Smart" appliances slightly closer to reality.
The idea of cool appliances that tell you when you're out of milk or that it has expired, or save you energy by working with the power company's smart meters to use the cheapest electricity is a really cool idea...
but it's been a slow-to-start idea.
Experts suggest that things should be picking up soon, with companies like LG, Samsung, BSH (Bosch and Thermador), Electrolux and Whirlpool planning for higher sales in the future on smart refrigerators, washers, dryers, dishwashers and other appliances.
Concept washing machine floats in mid air and cleans with dry ice... buhwhaaaa?
The Orbit, a concept washing machine, uses no water to clean clothes... but that's not nearly the coolest thing about it.
Monday, June 27, 2011
Line art and lettering for our new fuel efficient vans.
You should be seeing two of these on the roads of Alabama (and more, if we really like them).
It's called the Transit Connect, and they seem nice, and nicely sized for equipment and parts for repairs in the field.