Wednesday, August 12, 2009
Resource for 46RF350U: Information For Owners of Toshiba 46RF350U Televisions
To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. ("TACP") is posting this notice about the 46RF350U LCD TV. This is not a safety issue.
Recently, a limited number of reports have come to our attention that the 46RF350U may display one or two vertical line(s) on the screen. . Though the occurrence of this issue is very limited, this vertical line(s) may appear approximately 10cm from the edge of the screen in several possible colors.
TACP is announcing an extension of the warranty coverage applicable to this panel for this issue. For an additional year beyond the one year limited warranty, TACP will fix it at no cost to you. Below is a picture of the line(s).
[* Picture available on Toshiba's updates and notices website *]
A line in the display may occur for reasons unrelated to this issue or even unrelated to the TV itself. If you are seeing a vertical line(s) on your 46RF350U, please go through the following checklist to determine whether or not it is related to this issue:
If you answered "YES" to ALL of the following, please contact us at 1-800-631-3811 as your 46RF350U may have this issue.
Question 1: Is the line straight vertically from top to bottom?
Question 2: Is the width of the line under ¼" or 5mm?
Question 3: Bring up the TV menu; can the line still be seen?
Question 4: Is the line visible on all channels?
Question 5: Is the line visible with all inputs?
Question 6: Is the line stationary? The line does NOT move in any direction left or right.
Question 7: Turn off the TV and unplug the power cord from outlet for 30 seconds. Plug unit in and turn on. Is the line still present?
If you answered "No" to any of the above, you may be experiencing a line produced from an external source. Please check hook up, cables and input devices to help to determine the source of the line.
If you need service on your Toshiba television in Alabama, contact Service Care and we'll take care of your needs.
Labels: recall notice, televisions, Toshiba
From Toshiba's updates and notices on their website:
Resource for 40XV645U: Information for Owners of Toshiba 40XV645U Televisions
To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. ("TACP") is posting this notice about the 40XV645U LCD TV. This is not a safety issue.
Recently, it has come to our attention that a small percentage of the 40XV645U LCD TVs that we have shipped may display horizontal lines on the screen. TACP can determine, based on the serial number, whether a particular 40XV645U LCD TV may experience this problem.
To determine if your 40XV645U is one of the few affected units, you will need the serial number.
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To check your serial number, go to Toshiba's updates and notices page and click on the link for Information for Owners of Toshiba 40XV645U Televisions. This will open a popup window with a box you can type your serial number into.
If you need service on your Toshiba television in Alabama, please contact Service Care and we'll fix it fast.
Labels: Alabama, recall notice, televisions, Toshiba
Saturday, December 6, 2008
Among the brands covered by the reader survey were Sony, LG, Panasonic, Samsung, Sharp, Magnavox, Philips, RCA, Toshiba, Hitachi, JVC, Mitsubishi and others.
This isn't a scientific study of the actual reliability of these televisions, but a survey of owner impressions of their own experiences with these television brands.
Still, it's worth reading to get a sense of what other buyers think about the brands you might be considering for purchase.
PC World article on reliability of various television brandsService Care was not involved in this survey, and we make no claims about which brands are more or less reliable than any others. We've included this article because our customers might find it of interest.
Labels: Hitachi, JVC, LG, Magnavox, Mitsubishi, Panasonic, Philips, RCA, Samsung, Sharp, Sony, televisions, Toshiba
Friday, December 5, 2008
Apparently, this Toshiba REGZA television, an LCD TV, exceeded energy efficiency requirements (as did all involved in the manufacturing process).
It also helped that Toshiba, Panasonic, and Sharp have joined forces to recycle old electronics.
You can read more about the testing process here:
http://www.marketwatch.com/news/story/Toshibas-REGZA-R-TV-Wins/story.aspx?guid={35E776C4-D530-4487-BAAF-416A26D35B5F}Labels: electronics, green, LCD, Panasonic, REGZA, Sharp, televisions, Toshiba
Friday, November 14, 2008
I found this on Toshiba's website (and Panasonic & Sharp's)... finally read it. Who knows, you might find this of interest if you have old electronics products (televisions mostly, I presume) that you want to get rid of.
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MINNEAPOLIS, MN - OCTOBER 30, 2008MRM LAUNCHES NATIONAL RECYCLING INITIATIVE
Link: http://www.mrmrecycling.com/
FOR IMMEDIATE RELEASE
Editorial Contacts:
David Thompson
MRM
201-348-3486
david@MRMrecycling.com
Maria Repole
Toshiba
973-628-8000 x4250
maria_repole@tacp.com
Christopher Loncto
Sharp
201-529-8680
lonctoc@sharpsec.com
Jim Reilly
Panasonic
201-392-6067
reillyj@us.panasonic.com
Minneapolis, MN (October 30, 2008) — Today, MRM, a leading provider of e-waste recycling management services to manufacturers, will begin creating a national recycling infrastructure that manufacturers can utilize to provide convenient recycling opportunities for their customers. Panasonic Corporation of North America, Sharp Electronics Corporation and Toshiba America Consumer Products, LLC, will be the first companies to utilize this expanded recycling service to operate their individual manufacturer recycling programs. MRM´s goal is to address America´s e-waste recycling needs most efficiently by bringing the electronic product manufacturing community together into a unified voluntary effort.
This new initiative will enable MRM to expand its operations beyond its current compliance management activities in Minnesota and Texas. Now entering its second year of operations, MRM has successfully implemented and currently manages recycling services in these two states for some 25 individual electronics manufacturers.
The first phase of the MRM nationwide ramp-up will kick off in November with management of electronics recycling for manufacturers in several additional states, including California, Connecticut, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, and Wisconsin. MRM will continue its expansion until its services cover all 50 states. Additional details on MRM´s plans will be available in January 2009.
"MRM is focused on enhancing the sustainability of individual company brands and product offerings through convenient, environmentally sound and efficient recycling," said MRM President David Thompson. "This type of collaborative effort is essential to providing consumers with convenient recycling opportunities and to achieving practical, long-term solutions."
"The power of MRM´s platform is its capacity to help the electronics industry move beyond individual company programs that focus on only a single company brand, often at separate, widely dispersed and costly collection locations, to make use of a common efficient system," said Tricia Conroy, MRM´s Executive Director. "Our consolidation and management services make electronics recycling more convenient and accessible for both consumers and manufacturers."
(Continued on
Toshiba's news website)
Labels: electronics, green, Panasonic, Sharp, televisions, Toshiba

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