Service Care Blog

To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. ("TACP") is posting this notice about the 40XV645U LCD TV. This is not a safety issue.

Recently, it has come to our attention that a small percentage of the 40XV645U LCD TVs that we have shipped may display horizontal lines on the screen. TACP can determine, based on the serial number, whether a particular 40XV645U LCD TV may experience this problem.

To determine if your 40XV645U is one of the few affected units, you will need the serial number.

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To check your serial number, go to Toshiba's updates and notices page and click on the link for Information for Owners of Toshiba 40XV645U Televisions. This will open a popup window with a box you can type your serial number into.

If you need service on your Toshiba television in Alabama, please contact Service Care and we'll fix it fast.

Labels: Alabama, recall notice, televisions, Toshiba

LINK to this posted by Service Care @ 5:16 PM